Effective Date: September 2, 2026
KohCraft.com (“we”, “our”, “us”) operates an online store offering handcrafted and lifestyle products through our website, https://kohcraft.com/. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit, browse, create an account, or make a purchase through KohCraft.com.
1. Information We Collect
a) Personal Information
When you place an order, create an account, contact us, or interact with our website, we may collect information such as:
- Full name
- Phone number
- Email address
- Shipping and billing address
- Order and purchase information
- Payment-related information processed through third-party payment providers
- Any information you voluntarily provide when contacting us
b) Non-Personal Information
We may automatically collect certain information when you use our website, including:
- IP address
- Browser type and device information
- Operating system
- Pages visited and time spent on the website
- Referring website or source
- Cookies and similar usage data
2. How We Use Your Information
We may use the information we collect to:
- Process, confirm, and deliver your orders
- Communicate with you regarding your orders
- Provide customer support
- Process payments securely
- Improve our website, products, and services
- Personalize your shopping experience
- Prevent fraud, abuse, and unauthorized transactions
- Send promotional or marketing communications where permitted
- Comply with applicable legal and regulatory requirements
3. Cookies and Tracking Technologies
KohCraft.com may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand how visitors use our website
- Improve website functionality and performance
- Provide a better and more personalized experience
You may disable cookies through your browser settings. However, disabling cookies may affect certain features and functionality of the website.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted third parties only when required to operate our business and provide our services, including:
- Courier and logistics partners for order delivery
- Payment processors and payment gateway providers
- Website hosting and technical service providers
- Service providers that assist with website operations, customer support, or business activities
- Government authorities or legal entities where required by applicable law
We expect third-party service providers to handle your information securely and only for authorized purposes.
5. Payment Security
Payments made through KohCraft.com may be processed through secure third-party payment gateways or payment service providers.
KohCraft.com does not intentionally store complete credit or debit card information on its own servers. Payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.
6. Data Protection and Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal requirements
- Opt out of promotional or marketing communications
- Withdraw consent where processing is based on consent
To exercise any applicable privacy rights, please contact us using the contact information provided below.
8. Third-Party Links
Our website may contain links to third-party websites, services, or platforms.
KohCraft.com is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.
9. Children’s Privacy
KohCraft.com does not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.
10. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
Any updated version will be published on this page with a revised Effective Date.
Your continued use of KohCraft.com after changes are posted may constitute acceptance of the updated Privacy Policy, to the extent permitted by applicable law.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us through the contact details provided on our website.
KohCraft.com
Website: https://kohcraft.com/
By using KohCraft.com, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described above.